Do multidisciplinary team members correctly interpret the abbreviations used in the medical records?

M Parvaiz*, GK Singh*, R Hafeez+, H Sharma^

 

*St. Richard’s Hospital, Spitalfield Lane, Chichester, West Sussex, PO19 6SE, UK.

+King’s Mill Hospital, Mansfield Road, Sutton-in-Ashfield, Nottingham NG17 4JL UK.

^Royal Alexandra Hospital, Corsebar Road, Paisley PA2 9PN, UK

*Corresponding author: Mr Himanshu Sharma, 44 Abercorn Road, Newton Mearns, Glasgow, G77 6NA, UK

E-mail: hksharma1@aol.com

SMJ 2006 51(4): 49

   

Abstract 

Background and Aims: Abbreviations are commonly used in the medical world to save time and space whilst writing in the patients’ case notes.  As various specialties have evolved, each has developed a collection of commonly used abbreviations within its practice, which may not be easily recognisable to those working as an allied branch. The purpose of this study was to assess whether we, the multidisciplinary team members, interpret the abbreviations used in the medical records correctly?

Methods and Results: We analysed orthopaedic inpatient admission case notes (n = 45) for the use of abbreviations (n = 57) and their appreciation by different members of the multidisciplinary team (n = 175) by means of a standardised questionnaire. We found a wide variation in understanding and interpretation of orthopaedic abbreviations among health care professionals. Even the orthopaedic surgeons could answer correctly 57.2% only, followed by physiotherapists (49.9%). Non-orthopaedic groups produced significantly less number of correct answers than the orthopaedic surgeons (p < 0.019). Interestingly, nursing and physiotherapy departments produced significantly fewer mal-interpretations than the orthopaedic surgeons (p < 0.023).

Conclusions: Whilst abbreviations may indeed save time, the use of confusing abbreviations is unacceptable. We recommend that acronym obsession should be discouraged in order to reduce possible clinical error.

 

Keywords: Orthopaedics, abbreviations, multidisciplinary team.

 

Introduction 

Abbreviations are thought to simplify and facilitate modern communication.1,2 They are usually not taught as a part of the core curriculum in medical, nursing, physiotherapy or other specialty courses; and exposure to them is often postgraduate and extremely varied.  Because of the current specialty-specific practice, many would not recognise abbreviations in other fields.3 Half of the commonly used abbreviations in ear, nose and throat surgery have been shown to be unclear to more than 90% of the junior doctors from other specialties.4 This may not be a concern during the office hours as staff members are usually available to provide help and guidance.  However, this may not be the case during out of hours. 

 

It is likely that the staff members, who would previously have been dealing with their own specialty patients at night, may now be looking after a broader spectrum of medical and surgical patients, both in the acute and ward based settings.4,5 In such situations, the only information available would be from the medical notes, which are of varying quality, both in the content and legibility.3,6 

 

Abbreviations are commonly used in the medical world to save time and space whilst writing in the patients’ case notes.7 As various specialties have evolved, each has developed a collection of commonly used abbreviations within its practice, which may not be recognisable to those not working within the same field. The purpose of this study was to assess whether we, the multidisciplinary team members, interpret the abbreviations used in the medical records correctly?

 

Materials and Methods 

We conducted a cross-sectional observational study on the use of abbreviations (n = 57) in the medical records (a total of 45 orthopaedic inpatient case notes). The case notes were selected randomly and assessed prospectively over one-week period for the use of abbreviations. These abbreviations were then tabulated and circulated as a structured questionnaire to 175 medical and paramedical staff (Figure 1). The staff members were comprised of orthopaedic surgeons, general surgeons, A&E physicians, general physicians, ward nurses, theatre nurses, physiotherapists and occupational therapists; and were comparable in number (between 20 to 24). The staff members were asked to document their understanding of these abbreviations. These abbreviations were not shown in context with the clinical notes as these could help the person in guessing to make out the answer. There was 100% response rate to the questionnaire, as all these questionnaires were personally distributed and collected. The correct orthopaedic meaning of these abbreviations was defined by consultant orthopaedic surgeon and subsequently used as key answer for comparison and subsequent analysis. The answers from all 175 staff members were then divided into correct answers, incorrect answers, different (mal-) interpretations and blank answers.  Mal-interpretation was defined as those responses, which did not correspond with our orthopaedic key answers, but were published as acceptable abbreviations in a standard reference text.8 

 

Statistical analysis: The answers given by orthopaedic surgeons were compared with all other different multidisciplinary health professional groups using Student’s paired t-test. A p value of less than 0.05 was considered to be statistically significant.

 

Results 

Detailed analysis comparing percentages of all responses amongst different health professional groups is presented in Table 1.

 

On analysing the correct answers, orthopaedic surgeons scored maximum, but remained poor with only 57.2% correct answers. The physiotherapists were the second highest correct-answer scoring group (49.9%). As shown in Table 2, all other groups produced significantly less number of correct answers than the orthopaedic surgeons (p < 0.019). 

 

In mal-interpretations (Table 3), general physicians (4.5%) scored highest in this category followed by the accident and emergency physicians (4.2%) and then the orthopaedic surgeons (3.7%), it was not statistically significant. Interestingly, nursing and physiotherapy departments produced significantly fewer mal-interpretations than the orthopaedic surgeons (p < 0.023).  Figure 2 compares the averages of mal-interpretations by different groups.

 

During analysis of incorrect and blank answers, we found that therapy based specialties scored maximum incorrect answers (p <0.05) followed by nursing group. 

 

Discussion 

Abbreviations save time,1,7 however, it is vital that the phrases, which they represent, should be clearly identifiable by everyone using them to prevent misinterpretation.3 We chose to analyse the abbreviations used by orthopaedic surgeons, which equally apply to any other group.4,6,9 The majority of the abbreviations in our study are not correctly interpreted by the orthopaedic as well as non-orthopaedic specialties.

 

Medical abbreviations change their meanings across specialties2,4,6 and this poses a potential clinical risk in the health care provision.3,11 Our results show that abbreviations are poorly interpreted not only by the members of the same specialty, but also by the members of the allied specialties. Table 3 illustrates how abbreviations can change their meaning from one specialty to another.  The general physicians and accident emergency physicians scored maximum in mis-interpretations category, presumably because both these specialties work in abbreviation-rich environment.  The orthopaedic surgeons were next in this group, possibly inherited from medical specialties; more commonly used in patients known to have multiple medical co-morbidities.13 

 

Downsizing the number of staff and Hospital at Night initiatives are the current favourites in the UK.5 It is likely that the staff members, who would previously have been dealing with their own specialty patients at night, may now be looking after a broader spectrum of medical and surgical patients, both in the acute and ward based settings.4 In such situations, the only information available would be from the medical notes, which are of varying quality, both in the content and legibility.3,6 In a study, 11.4% of the drug errors have been shown to be due to the use of abbreviations.6 Our results have clearly shown that the abbreviations may cause problems as a result of mis-interpretation. 

 

With recent well-established changes in the medical practice towards the multidisciplinary teams4 and from the results of this study, we would suggest that incorrectly explained abbreviations only add to confusion and make patients’ notes more difficult to interpret.3,14,15 Many strategies have been devised in the past to eliminate unsafe abbreviations2-4,6,11,14, including the suggestion that if information on the meaning of abbreviations is made widely available, then this would suffice.1,4,7 With the increased exposure of patients to health care professionals of varying backgrounds, we have shown that the abbreviations may have different equally correct meanings to different people and therefore simple generic explanations would probably not be enough.2,15 No surprises as orthopaedic surgeons scored maximum followed by physiotherapists perhaps because they work closely with orthopaedic patients to improve their post-operative mobility.10

 

Although, blank answers are considered as benign (‘no harm done’), but we believe that they are equally dangerous. These ‘don’t know’ situations could lead to delayed actions in treating patients. However, it is quite difficult to precisely calculate the delay in service provisions due to using abbreviations.

 

Both incorrect answers and the mal-interpretations could result in clinical errors.3,6,14,15

For clinical risk elimination, there is no role for the use of abbreviations in the multidisciplinary world9,11 and that their continued use will only lead to eventual clinical catastrophe.3,15 We found that the abbreviations used by the junior doctors were later on wrongly interpreted or left as blank in approximately 50% by the junior as well as senior orthopaedic surgeons. We strongly believe that the use of abbreviations is quite unsafe and unacceptable. We recommend that acronym obsession in the junior doctors should be discouraged in order to reduce possible clinical error.

 

ACKNOWLEDGEMENTS 

We wish to thank Mrs. Namita Kendall, consultant orthopaedic surgeon, St. Richard’s Hospital, Chichester for her assistance in defining the correct orthopaedic meanings of all abbreviations in the study.  We would also like to thank all the hospital staff members who kindly agreed to participate in this study. 

  

References 

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  11. Beyea SC. Best practices for abbreviations use. AORN J. 2004 Mar;79(3):641-2. 

  12. Butchart EG et al. Recommendations for the management of patients after heart valve surgery. Eur Heart J. 2005 Nov;26(22):2463-71. 

  13. Roche JJ, Wenn RT, Sahota O, Moran CG. Effect of comorbidities and postoperative complications on mortality after hip fracture in elderly people: prospective observational cohort study. BMJ 2005 Dec 10;331(7529):1374. 

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  15. Wells WD. Increasing use of abbreviations is unacceptable. BMJ. 2001 Feb 24;322(7284):495.

 

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